Good Faith Estimate
Your right to a written estimate under the No Surprises Act
If you are uninsured, or insured but not using your insurance to pay for care, federal law gives you the right to know what your treatment is expected to cost before it begins.
What you are entitled to
- A Good Faith Estimate in writing, on request or when you schedule, at least one business day in advance
- An estimate that covers the total expected cost of the services being scheduled, including the anticipated frequency and duration of therapy
- An estimate you can ask for from any provider before you schedule, so that you can compare
How we handle it
We provide a Good Faith Estimate automatically to every client who is not billing insurance, before the first session, and we keep a copy for at least six years. If your circumstances change — a different session frequency, a change in fee — we issue an updated estimate.
Because therapy length depends on how the work goes, an estimate is exactly that. We will be explicit about the assumptions behind the number rather than quoting one figure and leaving it there.
If you are billed more than your estimate
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute it. You have 120 calendar days from the date of the bill to start a dispute.
For questions or more information, visit cms.gov/nosurprises or call 1-800-985-3059.
Questions about your estimate, our fees, or whether using insurance makes sense for you? Call (206) 627-0570 or email [email protected]. We are happy to talk it through before you commit to anything.